Boston Proper Reviews

Boston Proper has an overall rating of 4.7 based on 15 reviews. Customer feedback on Boston Proper is mixed: Boston Proper reviewers highlight positive aspects like stylish and trendy clothing, good quality materials, excellent customer service and support, which strongly appeal to fashion-forward women looking for upscale casual wear. However, Boston Proper is often criticized for its higher price point, inconsistent sizing, limited size range and occasional shipping delays.

4.7/5.0

15 reviews

5 Stars

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4 Stars

4

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1 Star

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All Boston Proper Reviews (15)
hello_marilyn133
May 24, 2026
"Arrived sooner than I expected"
I wasn’t expecting it to show up so quickly, but my order arrived in just two days. Everything went smoothly and there were no issues, so it definitely beat my expectations.
john_Daffin04
April 29, 2026
"Refund went smoothly"
I got my refund sooner than I thought I would, and the whole thing was easy. No complaints
glen1984
April 12, 2026
"Order showed up right, so no real complaints"
I ordered a couple tops and a pair of pants from Boston Proper, and yeah, everything came like it was supposed to. The sizes were right, the colors matched what I picked, and nothing weird was missing or swapped out. Shipping wasn’t crazy fast or anything, but it got here in a decent enough time. I’m giving it 4 stars because one of the items was more wrinkled than I expected, kind of annoying, but not a huge deal. Overall, the order was correct and pretty much went fine
BUTLER
April 12, 2026
"Cute clothes, for a good price"
I was happy with this, the prices are fair, and the clothes are really cute. The quality is good overall, too, especially for what you’re paying.
john_Williams71
April 01, 2026
"I was genuinely happy to see that..."
I was genuinely happy to see that most of the sizes and colors I wanted were actually available. That seems so rare on clothing sites anymore. I ended up finding a dress and a top I liked without having to keep refreshing or checking back later, which was such a relief. Checkout was simple too, and the inventory seemed accurate. it just made the whole shopping experience feel easy and a little exciting.
beverly-Oliver
March 28, 2026
"Really happy with the quality"
I’ve ordered a few tops and a dress from Boston Proper so far, i’ve been really happy with them. The fabric feels nice and has a good weight to it, not thin or cheap at all. Everything has fit well, and the pieces still looked good after washing, which is always a big plus. Overall, I’m happy with what I got and would definitely order again.
MichaelOsborn
March 27, 2026
"Cute styles, just a little pricey pricey"
I really like the designs—they’re cute and totally fit my vibe. The only thing is the price is a bit high, like just a little pricey for what I was expecting.
JamesPeyton
February 08, 2026
"I found what I needed quick..."
I found what I needed quick. Site was easy to use and didn’t take me long to look around and place order
Bertha_coleman82
January 02, 2026
"Great customer service experience"
I had an issue and customer service got it sorted out really quickly. Based on this one experience, it seems like they’re on top of things when something goes wrong.
juanrossman5437
December 11, 2025
"Fit was actually true to size"
I was kinda nervous ordering from bostonproper.com since online sizing can be so hit or miss, but everything fit really well. I just ordered my usual size and didnt have to deal with exchanging anything, which was a relief.

The jeans had a nice amount of stretch but didn’t get all baggy, and the top was snug without feeling too tight. The length worked for me too. Overall I’m really happy with it and it feels like their sizing is actually normal.
LynetteKopka
December 09, 2025
"Easy exchange, but double-check the sizing"
I had to swap a dress for a different size, and the whole process was simple. The return label worked without any issues, and the replacement showed up faster than I expected. Just a heads up though, make sure you check the sizing carefully before ordering so you don’t have to deal with an exchange like I did
marilyn1995
December 05, 2025
"Nice fabric, better than I expected"
I ordered a couple of tops from Boston Proper, my first thought when I felt the fabric was that it seemed nicer than I was expecting. It’s soft, not too thin, and just has a good feel to it. I washed them and they held up fine, which was a relief. One of the blouses does wrinkle a bit more than I’d like, but it still looks nice once it’s on. Overall, my gut says the quality is good, just not completely perfect, so I’d give it 4 stars
Boston Proper Q&A

Wow, what are you doing to change your terrible customer service image? i was just about to order from you guys. nope. sticking with venus.

Hello, i was expecting a call back yesterday (10-31-18), that never happened. i was asking how to text message to sheryl, or her staff.

Was old and worn before my fist time purchasing from boston proper and my last!!!!! i received my order and this item had lint and smelled as if worn

I placed an order a few days ago and wanted to check on the status! thankyou in advance. my name is marilee delaney, address 427 heron ave. naples, fl

What is the new sizing on dresses - 1 - 9?

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